*{box-sizing:border-box}html,body{margin:0;height:100%;font-family:Inter,"PingFang SC","Microsoft YaHei",system-ui,sans-serif;color:#172033;background:#f5f7fb}button,input,textarea{font:inherit}button{cursor:pointer}.login{height:100%;display:grid;place-items:center;background:radial-gradient(circle at 50% 15%,#eef3ff,#f7f8fc 45%,#f3f5f9)}.loginbox{width:390px;background:#fff;padding:38px;border:1px solid #e9edf5;border-radius:22px;box-shadow:0 24px 70px #243b6b12;text-align:center}.loginmark,.brandmark{display:grid;place-items:center;background:linear-gradient(145deg,#5b7cff,#7157ed);color:#fff;font-weight:800}.loginmark{width:48px;height:48px;border-radius:15px;margin:0 auto 18px;font-size:22px}.loginbox h1{margin:0;font-size:25px}.loginbox p{color:#8a94a6;margin:9px 0 25px}.loginbox input{width:100%;height:48px;margin:7px 0;border:1px solid #e2e7f0;border-radius:12px;padding:0 14px;outline:0;background:#fbfcfe}.loginbox input:focus{border-color:#7790ff;box-shadow:0 0 0 4px #6c82ff13}.loginbox button{width:100%;height:48px;border:0;border-radius:12px;margin-top:12px;background:#5f73ee;color:#fff;font-weight:700}.err{color:#e05252;margin-top:12px;font-size:13px}#shell{height:100%;display:grid;grid-template-columns:226px 1fr}aside{background:#fff;border-right:1px solid #e9edf4;min-width:0}.brand{height:76px;display:flex;align-items:center;gap:11px;padding:0 20px}.brandmark{width:34px;height:34px;border-radius:10px}.brand b{display:block;font-size:14px}.brand small{display:block;color:#9aa3b3;font-size:10px;margin-top:2px}.botcard{margin:4px 12px 16px;padding:12px;background:#f7f9fd;border:1px solid #edf0f6;border-radius:14px;display:flex;align-items:center;gap:10px}.botmeta{min-width:0;flex:1}.botmeta b,.botmeta span,.botmeta small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.botmeta b{font-size:13px}.botmeta span{font-size:11px;color:#788397;margin-top:3px}.botmeta small{font-size:10px;color:#a0a8b6;margin-top:2px}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#c4cbd6;margin-right:5px}.dot.on{background:#22b879;box-shadow:0 0 0 3px #22b87918}.qrbtn{border:0;background:#fff;width:30px;height:30px;border-radius:8px;color:#5d6a80}nav{padding:4px 10px}nav button{width:100%;height:43px;border:0;background:transparent;border-radius:10px;text-align:left;padding:0 13px;color:#697489;margin:2px 0;display:flex;align-items:center;gap:11px}nav button.active{background:#eef2ff;color:#5368df;font-weight:700}nav button:hover{background:#f5f7fb}.asidefoot{position:absolute;bottom:0;width:225px;padding:14px;border-top:1px solid #edf0f5;background:#fff}.agent{display:flex;align-items:center;gap:9px}.agent div{flex:1}.agent b,.agent small{display:block}.agent b{font-size:12px}.agent small{font-size:10px;color:#9ba4b4}.asidefoot>button{position:absolute;right:12px;top:20px;border:0;background:transparent;color:#8b95a6;font-size:11px}.avatar{flex:none;width:40px;height:40px;border-radius:12px;display:inline-grid;place-items:center;background:linear-gradient(145deg,#dce5ff,#e9e3ff);color:#5268d8;font-weight:800;overflow:hidden}.avatar img{width:100%;height:100%;object-fit:cover}.avatar.mini{width:32px;height:32px;border-radius:10px}.avatar.botav{width:38px;height:38px}.serviceMain{min-width:0;height:100vh}.workspace{height:100%;display:grid;grid-template-columns:300px minmax(420px,1fr) 286px;background:#fff}.sessions{border-right:1px solid #e9edf4;overflow:hidden;display:flex;flex-direction:column}.sessionTop{padding:18px 15px 12px}.sessionTop>div:first-child{display:flex;align-items:baseline;justify-content:space-between}.sessionTop h2{font-size:18px;margin:0 0 13px}.sessionTop>div>span{font-size:10px;color:#9aa4b4}.searchbox{height:38px;border-radius:10px;background:#f5f7fa;color:#9ba5b5;display:flex;align-items:center;padding:0 11px;gap:6px}.searchbox input{border:0;outline:0;background:transparent;width:100%;font-size:12px}.check{display:block;font-size:11px;color:#7f8999;margin-top:10px}.session{position:relative;display:flex;gap:11px;padding:12px 14px;cursor:pointer;border-left:3px solid transparent;transition:.15s}.session:hover{background:#f8f9fc}.session.active{background:#f0f3ff;border-left-color:#6378ee}.customerav{width:43px;height:43px;border-radius:13px}.sessionbody{min-width:0;flex:1}.sessionline,.preview{display:flex;justify-content:space-between;align-items:center;gap:8px}.sessionline b{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sessionline time{font-size:10px;color:#a5adba}.preview{margin-top:5px}.preview span{font-size:11px;color:#8f98a8;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.preview em{font-style:normal;font-size:9px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#ff5b68;color:#fff;display:grid;place-items:center}.pinmark{position:absolute;right:7px;bottom:5px;color:#9ca8dc;font-size:7px}.listempty,.centerempty{color:#9aa3b2;text-align:center}.listempty{padding:40px 10px}.chatpane{position:relative;min-width:0;background:#f7f8fb;display:grid;grid-template-rows:72px 1fr auto;overflow:hidden}.chathead{background:#fff;border-bottom:1px solid #ebedf3;padding:0 20px;display:flex;align-items:center;justify-content:space-between}.headperson{display:flex;align-items:center;gap:11px}.headav{width:38px;height:38px}.headperson b,.headperson span{display:block}.headperson b{font-size:14px}.headperson span{font-size:10px;color:#929cab;margin-top:3px}.headactions button{border:1px solid #e7eaf0;background:#fff;color:#69758a;border-radius:9px;padding:7px 10px;font-size:11px}.messages{overflow:auto;padding:25px 28px;background:radial-gradient(circle at 50% 0,#fbfcff,#f6f7fb 48%);scroll-behavior:smooth}.bubbleRow{display:flex;margin:9px 0;animation:msgin .17s ease-out}.bubbleRow.out{justify-content:flex-end}.bubble{position:relative;max-width:72%;padding:10px 13px;border-radius:14px;background:#fff;box-shadow:0 2px 7px #1f2d4a0b;line-height:1.55;font-size:13px}.bubbleRow.out .bubble{background:linear-gradient(135deg,#667cf2,#625ee5);color:#fff;border-top-right-radius:5px}.bubbleRow:not(.out) .bubble{border-top-left-radius:5px}.msgmeta{font-size:9px;opacity:.55;margin-top:5px}.bubble img,.bubble video{display:block;max-width:300px;max-height:280px;border-radius:9px}.voice audio{height:32px;max-width:250px}.filecard{color:inherit;text-decoration:none}.retract{display:block;border:0;background:transparent;color:inherit;font-size:9px;opacity:0;margin-top:3px;padding:0}.bubble:hover .retract{opacity:.6}.composer{position:relative;background:#fff;border-top:1px solid #e9edf3;padding:8px 15px 13px}.tools{height:34px;display:flex;align-items:center;gap:2px}.tools span{flex:1}.tools button{border:0;background:transparent;color:#6e7889;border-radius:8px;height:30px;min-width:31px}.tools button:hover{background:#f0f3ff;color:#596ee3}.tools .calltool{font-size:12px;padding:0 8px}.tools .calltool small{font-size:10px}.composeRow{display:grid;grid-template-columns:1fr auto;gap:12px}.composeRow textarea{border:0;resize:none;outline:0;min-height:70px;max-height:150px;padding:7px 4px;font-size:13px}.sendarea{display:flex;flex-direction:column;align-items:flex-end;justify-content:flex-end;gap:8px}.sendarea small{font-size:9px;color:#adb4c0}.sendarea button{border:0;background:#6075eb;color:#fff;border-radius:9px;padding:9px 20px;font-weight:700;font-size:12px}.emojiBox{position:absolute;left:12px;bottom:115px;background:#fff;border:1px solid #e6e9ef;border-radius:13px;padding:9px;display:grid;grid-template-columns:repeat(8,34px);box-shadow:0 18px 50px #26365720;z-index:10}.emojiBox button{border:0;background:transparent;font-size:18px;border-radius:7px;height:32px}.emojiBox button:hover{background:#f2f4ff}.profile{border-left:1px solid #e9edf4;overflow:auto;background:#fff}.profileTop{height:58px;display:flex;align-items:center;justify-content:space-between;padding:0 18px;border-bottom:1px solid #f0f2f6}.profileTop h3{font-size:13px}.profileTop button{border:0;background:transparent;color:#8e97a6}.identity{text-align:center;padding:22px 15px 18px}.bigav{width:62px;height:62px;border-radius:20px;font-size:20px}.identity h2{font-size:15px;margin:10px 0 4px}.identity p{font-size:10px;color:#98a1b0;margin:0}.infoGroup{padding:14px 18px;border-top:1px solid #f0f2f6}.infoGroup label,.noteBox label{display:block;color:#9aa3b2;font-size:10px;margin-bottom:10px}.infoGroup div{display:flex;justify-content:space-between;gap:10px;margin:9px 0;font-size:11px}.infoGroup span{color:#8d96a5}.infoGroup b{font-weight:500;text-align:right;max-width:150px;overflow:hidden;text-overflow:ellipsis}.mono{font-family:ui-monospace,monospace;font-size:9px}.noteBox{padding:14px 18px;border-top:1px solid #f0f2f6}.noteBox textarea{width:100%;height:66px;border:1px solid #e7eaf0;border-radius:10px;resize:none;padding:9px;outline:0;font-size:11px}.noteBox button,.profileActions button{width:100%;margin-top:7px;border:0;border-radius:9px;padding:8px;background:#f1f4ff;color:#5a6fdf;font-size:10px}.profileActions{padding:0 18px 20px}.profileActions button{background:#fff3f3;color:#d75d65}.centerempty{grid-row:1/-1;display:grid;place-items:center;align-content:center}.centerempty h2{color:#5c6677;font-size:17px;margin:9px}.centerempty p{font-size:11px}.emptyicon{font-size:30px;color:#8495ee}.newtip{position:absolute;right:300px;bottom:125px;border:1px solid #e3e7f5;background:#fff;color:#5e72df;border-radius:18px;padding:7px 12px;box-shadow:0 7px 20px #26365712}.toast{position:fixed;right:22px;bottom:22px;z-index:100;background:#20283a;color:#fff;border-radius:10px;padding:11px 15px;font-size:12px;box-shadow:0 10px 35px #17203325}.toast.bad{background:#c84f59}.overlay,.calloverlay{position:fixed;inset:0;background:#10152699;backdrop-filter:blur(8px);display:grid;place-items:center;z-index:200}.qrmodal{position:relative;background:#fff;border-radius:20px;padding:25px;text-align:center;width:310px}.qrmodal img{width:220px;height:220px;object-fit:contain}.qrmodal .x{position:absolute;right:12px;top:10px;border:0;background:transparent;font-size:22px}.qrmodal p{font-size:11px;color:#929cab}.callbox{position:relative;overflow:hidden;width:390px;min-height:470px;border-radius:28px;background:#151b2c;color:#fff;text-align:center;padding:38px 24px;box-shadow:0 35px 100px #0006}.callglow{position:absolute;width:280px;height:280px;background:#6578ff44;filter:blur(70px);left:55px;top:-120px}.callstatus{position:relative;font-size:11px;color:#b7c0d3}.callavatar{position:relative;margin:50px auto 16px;width:82px;height:82px;border-radius:28px;background:#ffffff12;display:grid;place-items:center;font-size:32px}.callbox h2{font-size:20px;margin:0}.callbox p{color:#929db3;font-size:11px}.callbox video{width:100%;max-height:210px;border-radius:15px;background:#0c101b;margin-top:10px}.callcontrols{position:absolute;bottom:28px;left:0;right:0;display:flex;justify-content:center;gap:10px}.callcontrols button,.guestcontrols button{border:0;border-radius:20px;background:#ffffff14;color:#fff;padding:10px 15px}.callcontrols .hang,.guestcontrols .hang{background:#f04f5c}.page{padding:28px}.pagehead h1{margin:0;font-size:23px}.pagehead p{color:#929baa;font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:22px}.stats>div,.panel,.tablecard{background:#fff;border:1px solid #e9edf4;border-radius:16px;padding:20px}.stats span{display:block;color:#8f98a8;font-size:11px}.stats b{display:block;font-size:27px;margin-top:9px}.panel{margin-top:20px}.tablecard{margin-top:20px}table{width:100%;border-collapse:collapse;font-size:12px}th,td{text-align:left;padding:12px;border-bottom:1px solid #eef1f5}.tiny{width:28px;height:28px;border-radius:8px;vertical-align:middle;margin-right:7px}.guestcall{min-height:100%;background:radial-gradient(circle at 50% 10%,#26345c,#111728 55%);display:grid;place-items:center;color:#fff}.guestbox{width:min(92vw,430px);min-height:620px;text-align:center;padding:36px 25px;position:relative}.guestbrand{font-size:12px;color:#9eabc4}.guestavatar{width:86px;height:86px;margin:70px auto 20px;border-radius:29px;background:linear-gradient(145deg,#637af0,#7d5fe8);display:grid;place-items:center;font-size:30px;font-weight:800}.guestbox h1{font-size:21px}.guestbox p,.gueststatus{font-size:12px;color:#9ca8bf}.answer{margin-top:35px;border:0;border-radius:24px;background:#35bd7f;color:#fff;padding:13px 38px;font-weight:700}.guestbox video{width:100%;max-height:260px;border-radius:17px;background:#0a0f1c;margin-top:12px}.guestbox #local{position:absolute;width:90px;height:125px;right:20px;top:220px;object-fit:cover}.guestcontrols{position:fixed;bottom:35px;left:0;right:0;display:flex;justify-content:center;gap:10px}@keyframes msgin{from{opacity:.2;transform:translateY(4px)}to{opacity:1;transform:none}}@media(max-width:1100px){.workspace{grid-template-columns:270px 1fr}.profile{display:none}.newtip{right:25px}}@media(max-width:760px){#shell{grid-template-columns:70px 1fr}.brand div,.botmeta,nav button:not(.active) span+*,.asidefoot{display:none}.brand{padding:0 17px}.botcard{padding:9px;margin:5px 9px}.qrbtn{display:none}nav button{font-size:0;justify-content:center}nav button span{font-size:18px}.workspace{grid-template-columns:1fr}.sessions{display:none}.profile{display:none}.bubble{max-width:88%}}
/* V7 admin compatibility */
body>#shell>main:not(.serviceMain){padding:28px 32px;overflow:auto;background:#f6f8fc}body>#shell>main>header{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}body>#shell>main>header h1{font-size:24px;margin:0}body>#shell>main>header p{font-size:12px;color:#909aaa;margin:6px 0 0}body>#shell>main>header button,.actions button,.dialog button,.panel button{border:0;border-radius:10px;padding:9px 14px;background:#6075eb;color:#fff}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.card{background:#fff;border:1px solid #e8ecf4;border-radius:17px;padding:19px;box-shadow:0 8px 30px #25345608}.card h3{margin:0 0 8px}.card p,.card small{color:#8e98a8;font-size:11px}.card .actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:14px}.ghost{background:#f1f4fa!important;color:#657187!important}.danger{background:#fff0f1!important;color:#d35a63!important}.badge{display:inline-block;padding:4px 8px;border-radius:12px;background:#edf8f3;color:#22956a;font-size:10px}.modal[hidden]{display:none}.modal{position:fixed;inset:0;background:#12182788;backdrop-filter:blur(6px);display:grid;place-items:center;z-index:100}.dialog{width:min(92vw,480px);background:#fff;border-radius:20px;padding:25px;box-shadow:0 30px 90px #1118}.dialog h2{margin-top:0}.dialog input,.dialog textarea,.dialog select{width:100%;height:44px;border:1px solid #e2e7f0;border-radius:10px;padding:0 12px;margin:6px 0;outline:0}.dialog .actions{display:flex;gap:8px;margin-top:14px}.table{width:100%;border-collapse:collapse;background:#fff;border-radius:15px;overflow:hidden}.table th,.table td{padding:13px;border-bottom:1px solid #edf0f5;text-align:left;font-size:12px}.topline{display:flex;justify-content:space-between;align-items:center;margin-bottom:15px}.rule{display:grid;grid-template-columns:1fr 2fr auto;gap:8px;margin:8px 0}.rule input{width:100%;padding:9px;border:1px solid #e3e7ef;border-radius:9px}

/* V7 login/workspace visibility fix */
body > #login {
  position: fixed;
  inset: 0;
  width: 100%;
  height: 100vh;
  z-index: 9999;
}

body > #login.hidden {
  display: none !important;
}

body > #shell {
  width: 100%;
  height: 100vh;
  min-height: 100vh;
  overflow: hidden;
}

body > #shell.hidden {
  display: none !important;
}

body:has(> #shell:not(.hidden)) > #login {
  display: none !important;
}

body:has(> #shell:not(.hidden)) {
  margin: 0;
  padding: 0;
  overflow: hidden;
}

body > #shell:not(.hidden) {
  position: fixed;
  inset: 0;
}
/* V7.1 reliability/UI additions */
.page .primary,.centerempty .primary{border:0;border-radius:10px;background:#6075eb;color:#fff;padding:10px 18px;cursor:pointer}.pagehead .ghost,.badge{border:1px solid #e2e7f0;background:#fff;border-radius:9px;padding:8px 12px;color:#687386}.badge{display:inline-block;font-size:12px}.stats>div small{display:block;margin-top:7px;color:#9aa3b3;font-size:12px;font-weight:400}.dashgrid{display:grid;grid-template-columns:1fr 1.35fr;gap:16px;margin-top:16px}.panelhead{display:flex;align-items:center;justify-content:space-between}.metricrows>div{display:flex;justify-content:space-between;padding:13px 0;border-bottom:1px solid #eef1f6}.metricrows>div:last-child{border-bottom:0}.recentlist>div{display:grid;grid-template-columns:34px 1fr auto;gap:10px;align-items:center;padding:10px 0;border-bottom:1px solid #eef1f6}.recentlist>div:last-child{border-bottom:0}.recentlist span{min-width:0}.recentlist b,.recentlist small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.recentlist small,.recentlist time,.muted{color:#929baa;font-size:12px}.statusline{display:flex;align-items:center;gap:7px}.rulepreview{margin-top:12px;padding:13px;background:#f7f8fb;border-radius:10px;line-height:1.6}.rulesread>div{display:grid;grid-template-columns:120px 1fr;gap:12px;padding:11px 0;border-bottom:1px solid #eef1f6}.rulesread span{color:#687386}.accountpanel{max-width:680px}.agentbig{display:flex;gap:14px;align-items:center;margin-bottom:20px}.agentbig h2,.agentbig p{margin:0}.botchoices{display:grid;gap:8px;margin:16px 0}.botchoices button{border:1px solid #e3e7ef;background:#fff;border-radius:12px;padding:10px;display:flex;align-items:center;gap:10px;text-align:left;cursor:pointer}.botchoices button:hover{background:#f5f7ff}.botchoices span b,.botchoices span small{display:block}.botchoices span small{color:#929baa;margin-top:3px}@media(max-width:1000px){.dashgrid{grid-template-columns:1fr}.profile{display:none}.workspace{grid-template-columns:280px 1fr!important}}